France
MarocOur team of engineers has all the requisite certifications from vendors and can provide Levels 1, 2 and 3 support. Thanks to their experience and support from vendors, they provide quality service and fast responsiveness in case of an issue.
We provide a support center that offers the following features:
Online product registration
Ticket registration and tracking in case of incidents
Knowledge base
Updated technical information
Follow-up on contracts
Remote access and control of your equipment
Online access to our team
BeIP has two support centers based in Roissy and Casablanca:
Support Center France
Tel: +33 (0)1 70 71 88 90
Email: hotline-fr@be-ip.com
Open from 9:00 AM to 6:30 PM (CET)
From Monday to Friday
French and English spoken
Support Center Morocco
Tel: +212 (0)5 22 99 39 12
Email: hotline-ma@be-ip.com
Open from 9:00 AM to 6:30 PM (GMT)
From Monday to Friday
French, English and Arabic spoken
For more information on our technical support, click here.
